Help Center - For IT Experts


How To Respond To Inquiry


Here are the Steps to Repond the inquiry:

By Signing-In platform-

  • Step 1:
    Login To your account.
    Step 2:
    Go To Enquiries.
    Step 3:
    Click on 'View Contact Information' link to view contact detail of inquiry. Please note you must have atleast 30 coins in your account balance.
    (50 xedico coins are given to each IT expert as welcome honour).
    Step 4:
    Contact the inquiry using contact information found in step 3.

Or If inquiry has been received via email-

  • Step 1:
    Click on "View Contact Information" link in email you have received.
    Step 2:
    Step 1 , will take you to inquiry detail page on xedico panel, where by clicking on 'View Contact Information' button you can view inquiry detail.Please note you must have alteast 30 coins in your account balance.
    (50 xedico coins are given to each IT expert as welcome honour).
    Step 3:
    Contact the inquiry using contact information found in step 2.